Initially with the release of 8.8 SP2 we did try to use the LaunchPad feature, but was put on the backburner due to the number of additional issues SP2 itself generated for us. That is behind us now and we have updated / rolled out SP3 and we would like to try again.
I have been going through the online support video / faq trying to chase up where i have gone wrong here, but so far all my clients simply display no links in launchpad.
Today i created a test link, just a basic 'refresh launchpad' link, as done in the video, saved it, scheduled it and pushed it to a single machine. The task id was 1363. I followed it to my test machine and i can see the xml file in \All users\App Data\Landesk\Mgmt Suite\Landesk\files\SDClientTask.MILAPP04.1363
If i browse to c:\program files\landesk\ldclient i find the following logs:
An error (-2147024713, An error occured downloading the file.) occured downloading the remote operation file http://127.0.0.1:9592/landesk/files/.
However the list of files below seems completed, and i can see each of the files mentioned in all users\app data\etc... but i can not find them in the c:\program files\landesk\ldclient\data dir, only 2 tasks (973 / 990) appear here.
Wed, 16 Sep 2009 16:48:14 ProcessInvokerStateRecords() error - unable to sandbox file
Wed, 16 Sep 2009 16:48:14 ProcessInvokerStateRecords() ready to process 1 records
Wed, 16 Sep 2009 16:48:14 GetXMLFileName() returning ()
Lots of errors here, and this message seems to be looping.
If anyone could assist or has seen something similar any notes would be greatly appreciated before i raise a support ticket (i tried to log in last week but my forum profile doesnt match our account on the new support system, so i have emailed the support desk but yet to receive a reply since last friday).
Cheers - ben