2 Replies Latest reply on Oct 22, 2009 12:19 AM by Raghavendra_Mudugal

    Parametered Report - How to make such report prompt for user input from Service Desk?

    Apprentice

      Hy;

       

      I have created a report which takes the Change Ref Number as in input and extracts the related data in the desired format. This works properly in the Report Designer, and if link this in Service Desk, it brings up the report direclty with the value which is already in the report, the prompt do not appears at the user end.

       

      How can I make this prompt to come up on the screen? as the user needs to enter the particular Change Ref number any time to see the data.

       

      Awaiting.

       

      /n RMudugal