4 Replies Latest reply on Nov 19, 2009 3:18 AM by jean.hewitt@avocent.com

    Hot Topics and Mandatory Field Problem


      I am starting to experiment with Hot Topics and have hit a snag.


      When choosing OK to confirm the Hot Topic categories, title and description I am unable to commit as I get a message "Mandatory field not entered. Field:School ID. Please enter".


      The School ID is our customer. I do not want to remove School ID as a mandatory field for when we log the calls.


      Any ideas? Can I create a Hot Topic without this field?