8 Replies Latest reply on Nov 10, 2009 1:58 AM by ldmsusr

    Can LANDesk Confirm the best practise for the following!!

    Apprentice

      When installing software packages via a policy and one or two package fail to install.

       

      Before in 8.5 you could delete the reg key for the taskID of the pacckage when wnated to reinstall again.

       

      This function is now within a local Db on the client.

       

      How would LANDesk advise of managing this, process.

       

      Many Thanks

        • 1. Re: Can LANDesk Confirm the best practise for the following!!
          Jared Barneck SupportEmployee

          There was just a post about the same question within the last two weeks...give it a search, it had two good solutions.

          • 2. Re: Can LANDesk Confirm the best practise for the following!!
            Jared Barneck SupportEmployee

            That previous post was yours.

             

            Is there a reason you are asking the same question again?

            • 3. Re: Can LANDesk Confirm the best practise for the following!!
              Apprentice

              Yes i wanted to comfirm if this was the best way to address this problem?

               

              Would you agree?

              • 4. Re: Can LANDesk Confirm the best practise for the following!!
                Jared Barneck SupportEmployee

                You can now in 8.8 SP3 create a new task and check the box to deploy a required run-once policy again even if already installed.

                 

                So you don't need to delete anythign from the client to reinstall an application using a policy.

                 

                On a previous version, you may want to continue doing what was suggested in your last post.

                • 5. Re: Can LANDesk Confirm the best practise for the following!!
                  Apprentice

                  Hi Rhyous

                   

                  So just tom confrim. In 8.8 if youhave setup a group of application via a required run once policy and schedule this policy, let say two apps failed to install, if i  checked the box to deploy a required run-once policy again, would this not try to reinstall all the applications again and not just the fail ones?

                   

                  Thansk

                  • 6. Re: Can LANDesk Confirm the best practise for the following!!
                    Apprentice

                    Hi Rhyous

                     

                    I have looked at this.

                     

                    The option in the schedule tasks are "deply package in this task even if they were previously deployed"

                     

                    or schedule these devices options:

                     

                    "Devices that did not try to run the task".

                     

                    Can you please advise whcih option will give me the function - To reinstall only failed packages within the same schedule task again to the same client.

                     

                     

                    Many Thanks

                    • 7. Re: Can LANDesk Confirm the best practise for the following!!
                      Jared Barneck SupportEmployee

                      So now I am reading this more clearly:


                      I think your answers are not clear because your question contradicted itself.

                       

                      Here is your first line:

                       

                      When installing software packages via a policy and one or two package fail to install.

                       

                      If one or two packages fail, then the whole tasks didn't succeed, the device will try to run the task again.  You need to find out why the task failed, fix the failure reason, and you don't need to do anything at all to the task (unless the fix requires a change in the distribution package then your need to restart the task).

                       

                      Your next lines in your problem:

                      Before in 8.5 you could delete the reg key for the taskID of the pacckage when wnated to reinstall again.

                       

                      This function is now within a local Db on the client.

                       

                      This is where you contradicted yourself.  The reg key only needed deleting if the task actually installed successfully and you needed to reinstall again.  So you say the task failed, so this feature isn't involved at all.

                       

                      If the task fails, the device is still targetted (and except for a bug a long time ago where if a task failed in a certain way it wouldn't start again), you would never need to delete the registry key, or change the sqllite database to say the task didn't succeed because the task failed.  And if the task failed, the device is still targetted and will try to run the task again.

                      • 8. Re: Can LANDesk Confirm the best practise for the following!!
                        Apprentice

                        If the below is correct:

                         

                        If one or two packages fail, then the whole tasks didn't succeed, the device will try to run the task again.  You need to find out why the task failed, fix the failure reason, and you don't need to do anything at all to the task (unless the fix requires a change in the distribution package then your need to restart the task).

                         

                         

                         

                        Why is it that when the task is restarted the package does not even try to reinstall and i get a failed status in the task status, even if the policy is set for required