1 Reply Latest reply on Apr 2, 2010 10:41 AM by justins

    not getting alerts from LDSM 8.8

    Rookie

      Current Setup : 

       

      We have a mail Server ( Linux Qmail Server which accepts Non-Authentication ) alerts from any software. 

      We have installed landesk management Suite 8.8 with system manager included SP3  in windows ES 2003 x86 SP2.

       

      Problem :

       

      1)      Not able to get any Alerts in Mail Server from landesk software . When Landesk software is trying to send mails to Email Server, My mail Server showing Errors TCPServer Status error 256.

      2)      Not able  to get any alerts in log files. when My client goes down/rebooted .

       

      Activities done :

       

      With reference of your Landesk Community documents I have made changes in database of landesk of EMAIL-Alert table . I have made changes in Non-extended Field which by pass authentications

      Attaching the documents the same.

       

      I have checked through telnet command and I am able to send the Mails to mail server by using EHLO command.

       

      Note : From other Software I am able to get Alerts in my mail id , means there is no issue in mail Server ( Non-AUTH).