Has this ever worked? To my knowledge, none of the LANDesk products are supported on Itanium systems.
the problem is that the Antivirus agent was sent successfully.. but as i told you Real-time protection can't be enabled
so are you sure that NON of the LANDesk products are supported on Itanium system????????????
Yes. I have confirmed that Itanium is not a supported platform. Our product pages state simply "64-bit" is supported. This needs to be changed to specifically say "x64". Itanium (IA-64) 64-bit runs x64 code in an emulation mode. It is not as efficient and not without issue. The real-time system driver for LANDesk Antivirus (KLIF.SYS) is likely not being installed or recognized correcly by the Itanium system.
To verify this, could you post your UDINSTALLER.LOG from your C:\Program Files\LANDesk\LDClient\Antivirus directory? This should show if an error took place during driver installation.
It is possible that many or most components within LANDesk will work, however they have not been officially tested and are therefore not supported.
thanks for your help..
here is the log file you asked for... hope we can find a solution..
Now; with LDMS 9... will the new Antivirus engine be supported for Itanium System????? and when this version will be available??
udinstaller.log 2.9 K