We are running LANDesk 8.8 SP3
I cannot remote control systems when they are connected through Juniper SSL VPN. In the management console the icon for these systems do not show the binoculars or the red circle with line through it, just the computer icon. (This is how I can tell which systems are connected through VPN from within LANDesk.)
The remote control option is greyed out on these systems. I know that LANDesk is still able to communicate with these systems because I can successfully distribute software to them.