2 Replies Latest reply on Dec 10, 2009 7:23 AM by gporritt

    Provisioning not loading template

    Apprentice

      I was hoping someone would be able to help me. Yesterday our provisioning was working fine, I have come in this morning and it has stopped working. I am able to log into the WinPe image, select the template that I want, it then keeps retrying to load to template.

       

      When I check the ldprovision.log file on the PC I am trying to image it says:

       

      ldprovsion.exe:Call web service GetTaskXML()

      This is repeated however many times I let the template retry.

       

      Any Advice would be much appreciated as we cant image any PC's at the moment

       

      Cheers

      Gary

        • 1. Re: Provisioning not loading template
          Employee

          If you create a template on the core server (even a blank template that just has, for example, a wait command) and then add that device to it and try to start does it:

           

          A) Stay in Pending forever

           

          B) Switch to Active for just a few moments, then go to Pending\Delayed and stay there forever

           

          C) Run just fine

           

          D) Something else

           

          Let me know.

           

          Thanks!

          • 2. Re: Provisioning not loading template
            Apprentice

            Hi Mach,

             

            Thanks for your response. The issue has now been resolved after a number of server restarts all but one PC started provsioning. Support recomended I "check the IIS worker process is set to recycle every 120 minutes rather than the default value". This seemed to fix the last PC that had a problem.