I have HII working for all of my machine models except the Dell Optiplex GX270. I have Optiplex GX260s, Optiplex GX280s, Latitude D430s, D410s, D600, D610, D620s, and D630s all working on my HII image. We had a GX270 working on XP SP2, but we changed the image to XP SP3 and now it won't work for just this model. After the image is dropped on the machine and it reboots to start sysprep, we get the Stop: 0x0000007b screen. All other models work. What am I missing on this particular model. It appears that there are both SATA and IDE ports for this machine. Could this be causing the issue? How can we get around it?
Try setting SATA operation to Legacy in the BIOS.
There doesn't appear to be anywhere in the latest BIOS that gives us this option. We are on A07.
We figured this out between me and another tech here. We basically had to run
a) Open Device Manager and navigate to the IDE Controllers section.
b) 2 Controllers will be listed. For most people, they will start with "Intel....". Right-click on the first one and choose Update Driver.
c) Choose "No, not at this time" and click Next.
d) Choose "Install from a specific location" and click Next.
e) Chose "Don't search. I will choose the drive to install." and click Next.
f) Choose "Standard Dual Channel PCI IDE Controller" and click Next.
g) Choose Finish and then repeat steps A through F for the other IDE Controller
which I found here http://community.landesk.com/support/message/32263#32263
Then run the captureMSD. Then take those files and add them to the drivers folder.
Now it is running.