I have a problem with the inventory scan.. it is not updating the records in the database…
I sent an agent to a computer that has a printer connected to it… once I view the inventory I saw that printer at the “printers tab”… then I disconnected the printer from this computer and made “inventory scan”…. we expected that when I click “inventory” this printer should be removed from the “printers tab”… but it still there!!!!!
The same thing happened with software… I checked for one application at the inventory then uninstall it.. But it remains at the software in the inventory…
That means the database is not updating!!!!
Any idea about this????
Dena T. Darabseh