I have an issue in customer's test server. Eventhough this is in the test server, it needed to be solved for the trining purpose and also I need to know to prevent this issue in the live system.
The issue is happen when I start the Touchpaper background service, it's recorded in the event viewer and all the error event says "Response is not well-formed XML" (see image or attachment). This affect the operation of background service such as escalation point, schedule action monitor, notification etc.
Thanks & Regards,
Touchpaper version 7.2.6
Windows server 2003 R2 64bit Enterprise Edition SP2
error.jpg 232.8 K