2 Replies Latest reply on Jan 29, 2010 2:47 AM by phoffmann

    Do I need to clean out the ErrorScan folder?

    Specialist

      So... I've been noticing a lot of Event ID 2391 on my core, so I checked and I have almost 13K files in my ErrorScan folder.  Nearly 1.5gb.

       

      This is what the errors are showing in the event log.

      Event Type:    Warning
      Event Source:    LANDesk Inventory Server
      Event Category:    None
      Event ID:    2391
      Date:        1/28/2010
      Time:        8:07:20 PM
      User:        N/A
      Computer:    <CORESERVER>
      Description:
      Inventory data for {F0898F5C-XXXX-XXXX-XXXX-XXXXXXXXXXXX} (Update) is out of sync.  A full scan will be forced.

       

      So do I have a larger problem at hand because of the size of the folder, or should I just delete the contents of this folder?

       

      Any help would be great.


      Chris

        • 1. Re: Do I need to clean out the ErrorScan folder?
          Expert

          You might want to look at how often you do the inventory scan if you are consitantly getting the out of sync error. But there is no harm in deleting the contents of the Errorscan folder.

          • 2. Re: Do I need to clean out the ErrorScan folder?
            phoffmann SupportEmployee

            If you get a shed-load of out-of-sync's (or Error 2391's in the app event log), you may want to disable "Do Delta" for a week, to force the clients to get back in synch with the Core, and then re-enable it (advanced setting in the inventory service's settings).

             

            If after that it STILL happens, it means that you are loosing inventory scans somewhere in your network, and you may want to notify your network people - maybe a switch is playing up?

             

            - Paul Hoffmann

            LANDesk EMEA Technical Lead