7 Replies Latest reply on Jul 19, 2011 7:28 AM by Stephen Burke

    LANDesk Error Code 16389 (0x80004005)

    Rookie

      Hi,

       

      I have a landesk package which has 2 pre & 2 post installation tasks and the main package is an MSI. To install this, as we can't use the preliminary & final package concept with Policy-Supported-Push method and it's limited to only 3 tasks, I made the appropriate dependant package tree as below

       

      Like: PostTtask2 => PostTask1  =>  MainTask => PreTask2  =>  PreTask1

       

      So, the package instalaltion would be in reverse order, PreTask1  =>  PreTask2  =>  MainTask   =>  PostTask1  =>  PostTtask2

       

      Since the last package PostTask2 is dependent on all other tasks, I created a task for this package (PostTask2) and scheduled it on a LDAP group (AD group).

       

      I used the standard Policy-Supported-Push delivery method for this package.

       

      I observed that a bunch of machines failed to get the package by throwing the error 16389.

       

      Please have a look at the log from one of the problematic machines below.

       

      ------------------------------------------------------------------------

      C:\local>tail -f "\\\\catmint\c$\Program Files\LANDesk\LDClient\Data\sdclient_task289.log"

      Thu, 11 Feb 2010 10:51:05 processing package 'Citrix Client 11.2.12.1 - Install' 3 of 5 total packages
      Thu, 11 Feb 2010 10:51:05 Checking recently used server path http://landesksource/ldpackages/Citrix/CitrixClient11_2_12_1/CitrixClient11_2_12_1.exe instead of http://landesknyc1.nyc.deshaw.com/ldpackages/Citrix/CitrixClient11_2_12_1/CitrixClient11_2_12_1.exe
      Thu, 11 Feb 2010 10:51:07 File (http://landesknyc1.nyc.deshaw.com/ldpackages/Citrix/CitrixClient11_2_12_1/CitrixClient11_2_12_1.exe) is not in cache
      Thu, 11 Feb 2010 10:51:07 Checking recently used server path http://landesksource/ldpackages/Citrix/CitrixClient11_2_12_1/CitrixClient11_2_12_1.exe instead of http://landesknyc1.nyc.deshaw.com/ldpackages/Citrix/CitrixClient11_2_12_1/CitrixClient11_2_12_1.exe
      Thu, 11 Feb 2010 10:51:10 processing of package is complete, result -2147467259(0x80004005 - code 16389)

      Thu, 11 Feb 2010 10:51:10 An error (-2147467259) occured installing package Citrix Client 11.2.12.1 - Install
      Thu, 11 Feb 2010 10:51:10 processing of package is complete, result -2147467259
      (0x80004005 - code 16389)

      -------------------------------------------------------------------------------

       

      Could you please help me in fixing this issue?

       

      Thanks,
      Chetan