Reminder sent to user to complete survey does not include URL.
Survey reminder is set up in process as follows:
Please follow the link below and click on "Complete Survey" on the left hand side.
Reminder is generated as:
This had appeared to be working when set up by Advocent consultant, but has not worked since we went live this week.
What needs to change?
In a console you'll want to click on the Settings menu and then choose System. In there is a section for teh Process Approver Settings. This is where you can set the URL for them to click on.
Retrieving data ...