1 Reply Latest reply on Feb 19, 2010 10:15 AM by LegoGuy

    How does reminder need to be configured to include survey URL on reminder to user?

    Rookie

      Reminder sent to user to complete survey does not include URL.

       

      Survey reminder is set up in process as follows:


      Please follow the link below and click on "Complete Survey" on the left hand side.

      {$ApplicationSetting.ProcessApprover.ServicePortalApproverURL$}

       

      Reminder is generated as:


      Please follow the link below and click on "Complete Survey" on the left hand side.

      http://


      This had appeared to be working when set up by Advocent consultant, but has not worked since we went live this week.

       

      What needs to change?

       

      On 7.3.1