3 Replies Latest reply on Jul 19, 2010 9:51 AM by mrspike

    Installation of MSI file


      I'm trying to distribute a MSI installation file.The MSI put the installation directory on the default location (C:\Program Files\Riverbed). But doesn't place the cache directory on the D:\Riverbed.If I directly double-click on the MSI file, everything goes OK (program part goes to the C\Program Files\Riverbed, and the Cache part goes to the D:\Riverbed).

        • 1. Re: Installation of MSI file
          Frank Wils ITSMMVPGroup



          You can take a look at the log file in the ldclient map on a client where you deployed this package. There should be a log file with a name identitical to the MSI that logs all actions taken by the installer.




          • 2. Re: Installation of MSI file

            Are you running the distribution with any switches to make it a silent install?  If so what are your results when running the same switches from a command line?  I have seen a few vendor MSI's where the UI level has adversely affected the install.

            • 3. Re: Installation of MSI file
              mrspike SSMMVPGroup

              Just an FYI...


              I discovered and our TAM was able to replicate this, when using an MSI package and a "Public" Delivery method to push and have it cache locally, that LANDesk for some reason is ignoring the cache locally and running the package from the Source.


              This is in LD8


              Only happens if the Push delivery method is a "Public" one and it is using UNC



              Private (My Delivery Methods) and HTTP seem to work